By signing for a parcel without expressly stating such notifications, confirms it has been received by the consumer in good condition. When receiving a consignment that maybe torn open, badly crushed etc please be sure to note this when signing for the goods for your own protection and coverage. Please be aware that by requesting this service be removed, you are acknowledging that de Spa Cosmetics Ltd is not accountable for any lost or stolen orders and that your order will not be covered by our insurance policy. A Freightways acquisition in 2008, NOW Couriers complements our Express Package division with New Zealand Couriers, Post Haste and Castle Parcels. If for any reason you wish to have ‘signature required’ removed from your order, please note this in the shipping instructions of your order. Please note, if for any reason we are unable to meet this 24 hour dispatch turnaround we will contact you to advise.Īll orders are sent via traceable method with signature required upon delivery. However if you place an order over a weekend or public holiday it will be processed within 24 hours of the first working day. Orders will be processed and ready to be sent within 24 hours of the order being placed. Orders outside New Zealand will be charged at NZ Post freight rates. If a product is being returned due to an incorrect delivery or fault of de Spa Cosmetics, we will provide a courier label for the return of the goods.Īll deliveries are Freight Free for orders over $50 and within New Zealand ONLY and are sent signature required courier through Post Haste Couriers NZ. Re-package the product in its original packaging (remember to include the completed Product Return Form) and courier back to us at the address provided on the return form. We will send via email a Product Returns form to be completed. Display track and trace web page It is possible to link to the Post Hastes track and trace web page so your users can enter their own consignment tracking details. Please follow the instructions below to initiate the return:Ĭontact us on 0800 768 497 or email to explain your concern, so we can achieve the best outcome for you. Please note we will not except a return after 30 days or if the product has been used. Delivery to areas outside major cities or where your item is dutiable or held in Customs, may take longer.In the event that you are not completely satisfied for any given reason, we will provide you the choice of a full refund, a credit note on your account or the exchange of another product to the same value, within 30 days of receiving the product. However because they do not directly control all parts of the delivery chain, we cannot guarantee your item will always reach its destination within the target delivery times. Please Note : NZ Post expect that items will usually arrive at their destination within the timeframe specified for each service. We can cater for the biggest packages, right down to letter size documents. NZPost Tracked Courier has full tracking and a 3-8 working day delivery target. Specialists in express parcel delivery and experts in tailoring total distribution solutions to meet the needs of our customers. NZPost Air Parcel is untracked and has a 3-10 working day delivery target. Simply add your items to the cart and go to the checkout to see the cost to send to your location. A member of our team will look at your query and contact you with a resolution or advise next steps. Fill out the query form and click Submit. Track the consignment you wish to query, click on the blue Query delivery button. International shipping is calculated in the checkout. How to query an international consignment. New Zealand shipping is a flat rate of $5 for any weight or size, and orders are sent by Post Haste couriers with overnight delivery on most items. We ship worldwide, including regular shipments to Australia, USA, Canada, UK, Europe, Israel and many others. New Delhi, Apr 21 (IBNS) The Supreme Court on Monday issued a notice to the Goa government seeking the latters response on why former Tehelka Editor-in-Chief and sexual assault accused Tarun Tejpal should not be granted bail. We will contact you if there is a delay for any reason. We do our best to ship orders out the same day if we can, if not, the next working day. At ZUKPARTS.COM we know you want to receive your parts as soon as possible.
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